Refund policy

We guarantee the quality of our products. If you notice a manufacturing defect, you have 10 days from receipt to contact us. Customer satisfaction is our priority — your Sacobi board should live up to your special moments.

We will handle replacement or refund depending on the situation, ensuring your experience always meets your expectations.

For hygiene and food safety reasons, used items or those showing signs of wear cannot be returned. Our boards are designed to last, but wood is a living material: slight variations in color, grain, or texture are part of its charm and authenticity.

Our commitment is simple: to provide you with a superior-quality product, crafted to accompany your life’s moments.