We guarantee the quality of our products. If you notice a manufacturing defect, you have 10 days from receipt to contact us. We prioritize customer satisfaction — your Sacobi cutting board should live up to your special moments.

We will cover replacement or refund depending on the situation, ensuring your experience always meets your expectations.

Please note that it is not possible to return a board with a personalized engraving unless there is a manufacturing defect. If such a defect is found, you have 10 days from receipt to contact us.

For hygiene and food safety reasons, used items or items showing signs of wear cannot be returned. Our cutting boards are designed to be durable, but wood is a living material: slight variations in color, grain, or texture are part of its charm and authenticity.

Our commitment is simple: to provide you with a high-quality product designed to accompany your life’s moments.